If you want to delete your account, you can request the deletion by contacting us. We will then delete your account within a few days.
IMPORTANT: You have to cancel any active subscription before we can delete your account. This does not happen automatically, that is why you have do it by yourself.
There are two ways to contact us:
Option 1: Contact us from the app
To contact us from the app, follow these steps:
- Go to your profile
- Tap on the settings icon in the upper right corner
- Tap on Contact us
- You will be redirected to your email app where you can let us know which account (user name and email) you would like to have deleted.
Option 2: Contact us via the help center
Click here to open the contact form. Fill out the form and let us know which account (user name and email) you would like to have deleted.