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tonestro Helpcenter
Frequently Asked Questions
Frequently Asked Questions
General Information
On which devices can I use the app?
Who is the app for?
Which languages are supported?
Instruments
How can I change my instrument?
Which instrument do I have?
Which instruments are supported?
Using the app
How do I use the tuner?
How can I continue with my old learning progress?
Can I play offline?
Can I use bluetooth headphones?
Troubleshooting
Why is the Feedback not working correctly?
My progress / results are gone or the wrong user is displayed. What can I do?
I can not complete the current lesson. What can I do?
I do not hear any sound / metronome. What can I do?
Account / Profile
How can I reset or change my password?
I can't login / I forgot my email address. What can I do?
How can I delete my account?
Can I use my account on multiple devices?
tonestro Premium
What is tonestro Premium?
How can I buy tonestro Premium for a family member?
How can I get tonestro Premium?