Frequently Asked Questions

General Information

• Can I get help from a live teacher?
• Who is the app for?

tonestro Premium

• Refund and Accidental Purchase Policy
• What is tonestro Premium?
• How can I buy tonestro Premium for a family member?
• How to restore my active subscription?

Instruments

• Which Instruments Does tonestro Support?
• Which instrument do I have?

Troubleshooting

• My progress is gone. What can I do?
• Why is the Feedback not working correctly?